UK & WORLDWIDE DELIVERY

Standard Delivery £3.60 inc vat
Guaranteed Next Working Day Delivery - Order By 3:00pm £9.90 inc vat
Long Fluorescent Tubes £9.90 inc vat
Saturday Delivery £18.00 inc vat
Please Call 0800 131 3003

 

Not only do we dispatch all orders received before 3pm on the day they are placed (subject to stock availability), but we also offer a wide range of delivery options and pricing to suit all requirements. Services include: courier delivery, post and Airmail.

We pride ourselves on offering customers a fast and reliable service, that is why we only used the most reputable companies for delivery such as Royal Mail, DX and FedEx.

Due to the fragile nature of the items we supply, all products are securely packed with filler and bubble wrap to prevent breakages. In the unlikely event of an item damaged in transit, we will replace it for you free of charge (excluding overseas shipments). For your convenience, we offer five delivery services: 

LONG FLUORESCENT TUBES - £8.25 EX VAT

Certain items, such as long fluorescent tubes can only be transported by courier due to the length and delicate nature of the product. These products are normally pre-selected for this extra shipping charge by our website, however, if any long fluorescent tubes do not pick up this extra delivery fee we will contact you to either take the extra payment or refund the order in full. Please note that items delivered by courier require a signature on delivery. Please ensure that someone will be available between 08:30 and 17.30 Monday to Friday at the designated address to accept the parcel.

 

If our couriers are unable to deliver an order due to the address being unmanned, a card will be left asking you to contact them directly to make alternative arrangements. They may re-attempt delivery same or next day and also re-card. If no contact is made within 3 days the order will be returned to us and a re-delivery charge will be levied to cover our re-delivery costs.

 

NORTHERN IRELAND, HIGHLANDS AND ISLANDS

Some parcels sent by Royal Mail to the Northern islands, Highlands and Islands, may incur an additional delivery charge. We will contact you if this is the case, and you can either pay the extra fee or cancel your order. This typically only applies to long tube orders.For standard delivery below 2kgs and within Royal mail packing and delivery guidelines then service is normally (2-3 days)

UK NEXT DAY DELIVERY - £8.25 EX VAT

If you place your order before 3:00pm Monday - Friday we can deliver next business working day to most UK Main Land destinations, excluding Northern Island, Highlands and Islands. Please select the method at the checkout stage. Please note our carriers deliver between 08.30 and 17.30 Monday to Friday and will require a signature upon delivery. We cannot leave the goods at your address without a signature. Saturday delivery options are available at extra cost (see website). Please call the sales office to arrange a Saturday delivery.

EUROPE AND INTERNATIONAL

If your order is international we charge a flat rate, please note this is subject to change as international shipping rates change often. 

Please contact us directly on 01462 490066 or mail us at lamps@lampco.co.uk if you have any international shipping orders. 

Please note we do not have any control or any visibility on any relevant Import Duties that may or may not be applied to purchases placed and delivered internationally. 

In the event an item arrives damaged we do not offer replacements for over seas shipments. After providing images we can issue a part refund. 

SAME DAY COURIER

For urgent deliveries that you need straight away; located 20 miles north of London we can deliver to most parts of the UK within hours. Contact us directly for a price.

COLLECTIONS/FREIGHT FORWARDER COLLECTIONS

Collect your urgently required items from our trade counter in Baldock, Unit 4, Ashville Trading Estate, SG7 6NN - Monday to Friday 0830 to 1700.

RETURNS

As the leading supplier of replacement lamps (light bulbs) in the UK, our reputation is earned through the quality of our products and service. All our products are backed by a no-nonsense guarantee: If you order the wrong product, inform us as quickly as possible and we will advise you of the correct product and return procedures. Please note customers must pay the delivery cost of the return of any incorrectly ordered product. If, despite our robust packaging, something gets broken in transit please let us know so we can arrange a replacement - at our expense. If you feel we can improve our product range or service in any way please let us know - drop us an email at websales@lampco.co.uk.