Returns & Refunds
As the leading supplier of replacement lamps (light bulbs) in the UK, our reputation is earned through the quality of our products and service.
All our products are backed by a no-nonsense guarantee:
If you order the wrong product, inform us as quickly as possible and we will advise you of the correct product and return procedures.
Please note customers must pay the delivery cost of the return of any incorrectly ordered product.
If, despite our robust packaging, something gets broken in transit please let us know so we can arrange a replacement - at our expense.
If you feel we can improve our product range or service in any way please let us know - drop us an email at firstname.lastname@example.org