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| Always switch the electricity off before changing your light bulbs. |
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The Lamp Company aims to offer unrivalled customer service.
In addition to online ordering, real-time stock availability and our 'ask the expert' facility we have a fully manned telesales team ready to help you with your orders and queries.

Should, despite our efforts, some aspect of our service not match up to your expectations please allow us the opportunity to put things right. Our Customer Service Team will be pleased to help - just give them a call on +44 (0)1462 490066. |
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We appreciate your feedback, please let us know your experiences of ordering lamps from us. These are some of the comments you've given us.Just to say thanks for such a prompt delivery of the lamps, received on Monday at 10.30. I am very pleased with them and look forward to dealing with you in the future. R.M. 19.04.11
 Thank you for the very good service you have provided .I searched all the local shops for these bulbs to no avail. I am very impressed by your prompt delivery. M.W. 02.04.11
 Order received today.Thank you excellent service. J.C. 13.03.11
 Excellent service. Thankyou. A.H. 26.02.11
 Thank you for your prompt, courteous and helpful response. Yours is the first company of four I've tried who simply had them in stock - I'll certainly check out your web site first when I'm looking for lamps in the future. A.M. 18/02/11
 Good Morning. Just to say, have received the lights safe and sound this morning and in super quick time, thanks for a great service, we will be back to you for all our lamps and bulbs from now on, as your prices are the best anywhere.TC Anglesey 28.10.08
 "Many thanks. Received the lamps this morning . What a wonderful serviceAJ Selkirk 04.09.08
 "Btw: I really like your website. The way to select the lamps makes it very easy to select the right one out of thousands of lamps. Cheers, Aernout 27.08.08
 "All goods arrived safely yesterday. Very impressed with quality, price and delivery costs. Thank you very much.JE, Craigavon 16.07.08
 "Thanks so much for the lamps. I really thought I wasn't going to find this size tube, so your company has been a Saviour.
Great service, efficient prompt delivery.ThanksRS 16.05.08
 "That is good news. We'll be doing some field work soon and the spare bulbs will come in handy. Thanks for the quick responses to my emails and for the terrific customer service in general" ML, South Carolina USA, 22.04.08
 Thank you for your prompt service. Lamps received safely 1300 today, 01.04.2008 BH, 01.04.08
 "Just to let you know, it arrived safely this morning. What a prompt service!" AG, 27.03.08
 I must say - I have been very impressed with the support and personal touch from Lamp Co. Well done - great customer experience. NM, 11.03.08
 "What an absolutely brilliant website- quite apart from the services you provide as a company and the unparalleled selection of stock. The gorgeous design, clear layout, fast server and ease of use are outstanding. This is one of the best sites I've ever had the pleasure of using, including Google, BBC and Amazon. It tames the bewildering range of products available - funneling the user through a series of clear, logical steps to arrive at the desired product. Whoever designed this site deserves a major award. TR, 04.03.08

" I should also like to commend you for your previous prompt delivery, and assure that I have every intention of placing further orders with you as we still have many lights around the house requiring replacement with energy saving alternatives." CP, 11.02.08
 "Thanks for brilliant service. Pasted [the link], paid, didn't have to go to thieving XXXXXXXX, thanks again!" IJ, 01.02.08
 "Great service, replacement arrived today and is fine. Many thanks and will definitely use the Lamp Company in the future" RF, 14.01.08
 "Thought I'd drop you a quick note to say the lamps I ordered yesterday arrived this morning - that's less than 20hours from placing the order to receiving the goods. I reckon that's really good service - so thanks to you and your colleagues. Much appreciated." MW, 21.12.07
 "I will be happy to receive 2 replacement bulbs from you. (foc) I... will definitely come back to you when I do need more though as your service has been first class so far" RA, 16.12.07
 "May I just thank you for your company's professional and speedy attitude to my recent order. Exactly what I ordered, in a very quick time" GR, 08.12.2007
 "Thanks for your unrivalled service!" JED, 01.12.07
 Just a line to say thanks for fluorescent tubes which arrived the morning after I ordered. Excellent service, will be using you again in the future should I need any more replacements. SC, 27.11.07
 "thanks for the feedback - that's good customer service!" CS, 25.11.07
 "just a quick note to say thank you for the outstanding service and help in getting the bulbs to me after a mix up... they've gotten me out of a tight situation! Once again, thank you" RB, 19.11.07
 "I can't thank you enough. Having exhausted all avenues... you came up trumps. Our fish are now alot happier! Excellent service" JK, 11.09.07
 "Many thanks for all your help today. Its good to know that there are still some good businesses... who still put efforts in to customer services." CL, 31.08.07
 "Thank you for your excellent service - the 6 smilight tubes I ordered yesterday arrived safe and sound by 1st class post this morning. A pleasure to do business with you and I will certainly spread the word :-)" DO, 23.08.07
 "Lamps arrived today in Bomb Proof Packaging! Thanks for a fantastic service" DC 22.08.07
 "Superb, safely arrived today. Excellent service, many thanks" AC, 15.08.07

"Congratulations on a superbly organised website and ...a wish-fulfilling product range!" TK 19.04.07

"It was very hard to find this item, [12v 40w E27 bulb] so I was quite happy that you were able to supply it" KD, 25.04.07

"I am delighted with my purchase.. and I shall certainly recommend your website to my beautician friends. If I had ordered [the lamps] from my salon supplier, it would have cost me £24 extra!" MR 02.05.07

"Once again my thanks for your efficient and friendly service, it is unusual and much appreciated" DMcN 19.01.07

"By far the simplest, most intuitive site I found anywhere in the UK and widest choice of bulbs.... Will definitely use you again and recommend you to others" TR 25.12.06 |
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